Shopper Marketing - October 2016 - 120


RESEARCH

'WE KNOW MODERN SHOPPERS'

Study Tracks
Unrealized
Potential of Mobile
Shoppers want help in decision-making, but brands
and retailers don't fully understand them

M
By Ed Finkel

obile apps and other new technologies clearly have the potential to improve the in-store
experience and better satisfy
shoppers, but brands and retailers aren't taking full advantage of the ability to gather information on those shoppers and translate
that to meaningful, long-lasting connections.
That's a major takeaway from a study by brand
experience agency Momentum Worldwide
and its shopper marketing design consultancy,
ChaseDesign.
Titled "We Know Modern Shoppers," the
study found that 93% of shoppers believe new
technologies have the potential to improve
their in-store experience, and three-fourths of
those surveyed said they would be more likely

120

y SHOPPER MARKETING OCTOBER 2016

to shop a brand or retailer that offered them.
The study also revealed that 85% of those
surveyed see cost and time savings as the most
likely benefit of new shopper technologies,
while 60% want to leverage mobile and other
new channels to help them identify the product they want to buy, 52% believe this could
help them maximize the product's usefulness
to them, and 43% want intelligence on what
others are buying.
"We are still hearing from shoppers that
they want help in decision-making," says Laura Moser, senior vice president and shopper
marketing practice lead at Momentum Worldwide. Brand and retail clients of Momentum
thought they were providing that help already,
she says, but apparently not. "What shoppers



Table of Contents for the Digital Edition of Shopper Marketing - October 2016

Contents
Shopper Marketing - October 2016 - 1
Shopper Marketing - October 2016 - 2
Shopper Marketing - October 2016 - 3
Shopper Marketing - October 2016 - Contents
Shopper Marketing - October 2016 - 5
Shopper Marketing - October 2016 - 6
Shopper Marketing - October 2016 - 7
Shopper Marketing - October 2016 - 8
Shopper Marketing - October 2016 - 9
Shopper Marketing - October 2016 - 10
Shopper Marketing - October 2016 - 11
Shopper Marketing - October 2016 - 12
Shopper Marketing - October 2016 - 13
Shopper Marketing - October 2016 - 14
Shopper Marketing - October 2016 - 15
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Shopper Marketing - October 2016 - 17
Shopper Marketing - October 2016 - 18
Shopper Marketing - October 2016 - 19
Shopper Marketing - October 2016 - 20
Shopper Marketing - October 2016 - 21
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Shopper Marketing - October 2016 - 24
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Shopper Marketing - October 2016 - 26
Shopper Marketing - October 2016 - 27
Shopper Marketing - October 2016 - 28
Shopper Marketing - October 2016 - 29
Shopper Marketing - October 2016 - 30
Shopper Marketing - October 2016 - 31
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Shopper Marketing - October 2016 - 33
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Shopper Marketing - October 2016 - 35
Shopper Marketing - October 2016 - 36
Shopper Marketing - October 2016 - 37
Shopper Marketing - October 2016 - 38
Shopper Marketing - October 2016 - 39
Shopper Marketing - October 2016 - 40
Shopper Marketing - October 2016 - 41
Shopper Marketing - October 2016 - 42
Shopper Marketing - October 2016 - 43
Shopper Marketing - October 2016 - 44
Shopper Marketing - October 2016 - 45
Shopper Marketing - October 2016 - 46
Shopper Marketing - October 2016 - 47
Shopper Marketing - October 2016 - 48
Shopper Marketing - October 2016 - 49
Shopper Marketing - October 2016 - 50
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Shopper Marketing - October 2016 - 53
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Shopper Marketing - October 2016 - 55
Shopper Marketing - October 2016 - 56
Shopper Marketing - October 2016 - 57
Shopper Marketing - October 2016 - 58
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Shopper Marketing - October 2016 - 60
Shopper Marketing - October 2016 - 61
Shopper Marketing - October 2016 - 62
Shopper Marketing - October 2016 - 63
Shopper Marketing - October 2016 - 64
Shopper Marketing - October 2016 - 65
Shopper Marketing - October 2016 - 66
Shopper Marketing - October 2016 - 67
Shopper Marketing - October 2016 - 68
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Shopper Marketing - October 2016 - 70
Shopper Marketing - October 2016 - 71
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Shopper Marketing - October 2016 - 73
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Shopper Marketing - October 2016 - 76
Shopper Marketing - October 2016 - 77
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Shopper Marketing - October 2016 - 79
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Shopper Marketing - October 2016 - 81
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Shopper Marketing - October 2016 - 84
Shopper Marketing - October 2016 - 85
Shopper Marketing - October 2016 - 86
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Shopper Marketing - October 2016 - 89
Shopper Marketing - October 2016 - 90
Shopper Marketing - October 2016 - 91
Shopper Marketing - October 2016 - 92
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Shopper Marketing - October 2016 - 94
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Shopper Marketing - October 2016 - 96
Shopper Marketing - October 2016 - 97
Shopper Marketing - October 2016 - 98
Shopper Marketing - October 2016 - 99
Shopper Marketing - October 2016 - 100
Shopper Marketing - October 2016 - 101
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Shopper Marketing - October 2016 - 103
Shopper Marketing - October 2016 - 104
Shopper Marketing - October 2016 - 105
Shopper Marketing - October 2016 - 106
Shopper Marketing - October 2016 - 107
Shopper Marketing - October 2016 - 108
Shopper Marketing - October 2016 - 109
Shopper Marketing - October 2016 - 110
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Shopper Marketing - October 2016 - 112
Shopper Marketing - October 2016 - 113
Shopper Marketing - October 2016 - 114
Shopper Marketing - October 2016 - 115
Shopper Marketing - October 2016 - 116
Shopper Marketing - October 2016 - 117
Shopper Marketing - October 2016 - 118
Shopper Marketing - October 2016 - 119
Shopper Marketing - October 2016 - 120
Shopper Marketing - October 2016 - 121
Shopper Marketing - October 2016 - 122
Shopper Marketing - October 2016 - 123
Shopper Marketing - October 2016 - 124
Shopper Marketing - October 2016 - 125
Shopper Marketing - October 2016 - 126
Shopper Marketing - October 2016 - 127
Shopper Marketing - October 2016 - 128
Shopper Marketing - October 2016 - 129
Shopper Marketing - October 2016 - 130
Shopper Marketing - October 2016 - 131
Shopper Marketing - October 2016 - 132
Shopper Marketing - October 2016 - 133
Shopper Marketing - October 2016 - 134
Shopper Marketing - October 2016 - 135
Shopper Marketing - October 2016 - 136
Shopper Marketing - October 2016 - 137
Shopper Marketing - October 2016 - 138
Shopper Marketing - October 2016 - 139
Shopper Marketing - October 2016 - 140
Shopper Marketing - October 2016 - 141
Shopper Marketing - October 2016 - 142
Shopper Marketing - October 2016 - 143
Shopper Marketing - October 2016 - 144
Shopper Marketing - October 2016 - 145
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Shopper Marketing - October 2016 - 149
Shopper Marketing - October 2016 - 150
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