Shopper Marketing - July 2016 - 35


Indiana University's Raymond Burke, left, presents alongside Flow Insights' Oyvind Christensen.

the conversion rate than to attract new shoppers to a store."
Christensen discussed results of research
Flow Insights conducted to measure and manage the hair care category's shelf dynamic at
retail. In one study, Flow Insights installed a
sensor system above the hair-care shelf to
capture all shopper activity, including how
long they held a product and looked at the
label, and if they returned it without purchasing it.
Shoppers were classified in one of four categories:
n Grab and Go - those who made a quick
purchase with limited search.
n Considered Purchase - those who spent a
longer time at shelf.

Product Rejectors - those who picked up a
product but then put it back.
n Lost Shoppers - those who looked at the
shelf but left without buying anything.
The research analyzed the average time it
took shoppers to interact with the product,
how many made a purchase, and how many
left without making a purchase. "So if they
look at a product and put it back on the shelf
and buy something else, we look at why,"
Christensen said.
One of the studies showed that, due to the
vast number of products on the shelf, shoppers were confused about which products
were shampoo and which were conditioner.
As a result, conditioners were moved to one
SM
shelf; shampoos, another.
n

JULY 2016 SHOPPER MARKETING y

35



Table of Contents for the Digital Edition of Shopper Marketing - July 2016

Contents
Shopper Marketing - July 2016 - Intro
Shopper Marketing - July 2016 - 1
Shopper Marketing - July 2016 - 2
Shopper Marketing - July 2016 - 3
Shopper Marketing - July 2016 - Contents
Shopper Marketing - July 2016 - 5
Shopper Marketing - July 2016 - 6
Shopper Marketing - July 2016 - 7
Shopper Marketing - July 2016 - 8
Shopper Marketing - July 2016 - 9
Shopper Marketing - July 2016 - 10
Shopper Marketing - July 2016 - 11
Shopper Marketing - July 2016 - 12
Shopper Marketing - July 2016 - 13
Shopper Marketing - July 2016 - 14
Shopper Marketing - July 2016 - 15
Shopper Marketing - July 2016 - 16
Shopper Marketing - July 2016 - 17
Shopper Marketing - July 2016 - 18
Shopper Marketing - July 2016 - 19
Shopper Marketing - July 2016 - 20
Shopper Marketing - July 2016 - 21
Shopper Marketing - July 2016 - 22
Shopper Marketing - July 2016 - 23
Shopper Marketing - July 2016 - 24
Shopper Marketing - July 2016 - 25
Shopper Marketing - July 2016 - 26
Shopper Marketing - July 2016 - 27
Shopper Marketing - July 2016 - 28
Shopper Marketing - July 2016 - 29
Shopper Marketing - July 2016 - 30
Shopper Marketing - July 2016 - 31
Shopper Marketing - July 2016 - 32
Shopper Marketing - July 2016 - 33
Shopper Marketing - July 2016 - 34
Shopper Marketing - July 2016 - 35
Shopper Marketing - July 2016 - 36
Shopper Marketing - July 2016 - 37
Shopper Marketing - July 2016 - 38
Shopper Marketing - July 2016 - 39
Shopper Marketing - July 2016 - 40
Shopper Marketing - July 2016 - 41
Shopper Marketing - July 2016 - 42
Shopper Marketing - July 2016 - 43
Shopper Marketing - July 2016 - 44
Shopper Marketing - July 2016 - 45
Shopper Marketing - July 2016 - 46
Shopper Marketing - July 2016 - 47
Shopper Marketing - July 2016 - 48
Shopper Marketing - July 2016 - 49
Shopper Marketing - July 2016 - 50
Shopper Marketing - July 2016 - 51
Shopper Marketing - July 2016 - 52
Shopper Marketing - July 2016 - 53
Shopper Marketing - July 2016 - 54
Shopper Marketing - July 2016 - 55
Shopper Marketing - July 2016 - 56
Shopper Marketing - July 2016 - 57
Shopper Marketing - July 2016 - 58
Shopper Marketing - July 2016 - 59
Shopper Marketing - July 2016 - 60
Shopper Marketing - July 2016 - 61
Shopper Marketing - July 2016 - 62
Shopper Marketing - July 2016 - 63
Shopper Marketing - July 2016 - 64
Shopper Marketing - July 2016 - 65
Shopper Marketing - July 2016 - 66
Shopper Marketing - July 2016 - 67
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Shopper Marketing - July 2016 - 89
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Shopper Marketing - July 2016 - 91
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Shopper Marketing - July 2016 - 140
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