Shopper Marketing - June 2016 - S3


When brands shifted to smaller bottles of concentrated (e.g., "2x") laundry detergent, they created mental hurdles for shoppers that
were overcome through the use of "anchors" such as a higher load count on packaging and messaging that turned away from price
or bottle size and toward attributes like "easier to carry."

KEY TERMS, CONCEPTS AND
APPLICATIONS
As marketers continue their test-and-learn approach to
the behavioral sciences, it is worth pausing to define
a few key terms in these many interdependent disciplines. Behavioral economics studies the effects of
psychological, social, cognitive and emotional factors
on the economic decisions of individuals. Unlike traditional economics, it encompasses a range of alternatives
to rational thought, such as heuristics (i.e., the idea that
people often make decisions based on mental shortcuts
or approximate rules of thumb). An example of a heuristic is "social proof," which speaks to the influence of
others on our behavior through the sharing of information or the desire to conform to social norms.
All of these ideas may be easily correlated with marketing.
Decision science is an even broader term, one that
has implications for everything from culture to business
to public policy. Consider the following definition from
the department of health policy and management at the
Harvard School of Public Health:

We make decisions every day, usually without much
thought about how we make them. An intuitive, personal
approach works fairly well when we're deciding whether
we're going to have eggs or cereal for breakfast, but we may
very well overlook important considerations and possibilities
when it comes to more complex decisions [of public policy].
... For these kinds of questions - high-impact questions that
involve uncertainty, risk, several possible perspectives, and
multiple competing objectives - we may try using rules of
thumb or panels of experts, but even these approaches can
easily bypass optimal choices. Merely keeping all the variables in mind is beyond human capacity; analyzing them
effectively is even more unmanageable.
Decision science steps into the breach by providing structure and guidance for systematic thinking. ... Based on logical
principles, and informed by what we know about the limitations of human judgment and decision making in complex situations, it allows logical and consistent analysis of the tough,
complex decisions often faced by public health providers.
This constant balancing act between our intuitive
and systematic modes of decision making extends far
beyond government policy. As human beings, we are
3



Table of Contents for the Digital Edition of Shopper Marketing - June 2016

Contents
Shopper Marketing - June 2016 - Intro
Shopper Marketing - June 2016 - 1
Shopper Marketing - June 2016 - 2
Shopper Marketing - June 2016 - 3
Shopper Marketing - June 2016 - Contents
Shopper Marketing - June 2016 - 5
Shopper Marketing - June 2016 - 6
Shopper Marketing - June 2016 - 7
Shopper Marketing - June 2016 - 8
Shopper Marketing - June 2016 - 9
Shopper Marketing - June 2016 - 10
Shopper Marketing - June 2016 - 11
Shopper Marketing - June 2016 - 12
Shopper Marketing - June 2016 - 13
Shopper Marketing - June 2016 - 14
Shopper Marketing - June 2016 - 15
Shopper Marketing - June 2016 - 16
Shopper Marketing - June 2016 - 17
Shopper Marketing - June 2016 - 18
Shopper Marketing - June 2016 - 19
Shopper Marketing - June 2016 - 20
Shopper Marketing - June 2016 - 21
Shopper Marketing - June 2016 - 22
Shopper Marketing - June 2016 - 23
Shopper Marketing - June 2016 - 24
Shopper Marketing - June 2016 - 25
Shopper Marketing - June 2016 - 26
Shopper Marketing - June 2016 - 27
Shopper Marketing - June 2016 - 28
Shopper Marketing - June 2016 - 29
Shopper Marketing - June 2016 - 30
Shopper Marketing - June 2016 - 31
Shopper Marketing - June 2016 - 32
Shopper Marketing - June 2016 - 33
Shopper Marketing - June 2016 - 34
Shopper Marketing - June 2016 - 35
Shopper Marketing - June 2016 - 36
Shopper Marketing - June 2016 - 37
Shopper Marketing - June 2016 - 38
Shopper Marketing - June 2016 - 39
Shopper Marketing - June 2016 - 40
Shopper Marketing - June 2016 - 41
Shopper Marketing - June 2016 - 42
Shopper Marketing - June 2016 - 43
Shopper Marketing - June 2016 - 44
Shopper Marketing - June 2016 - 45
Shopper Marketing - June 2016 - 46
Shopper Marketing - June 2016 - 47
Shopper Marketing - June 2016 - 48
Shopper Marketing - June 2016 - 49
Shopper Marketing - June 2016 - 50
Shopper Marketing - June 2016 - 51
Shopper Marketing - June 2016 - 52
Shopper Marketing - June 2016 - 53
Shopper Marketing - June 2016 - 54
Shopper Marketing - June 2016 - 55
Shopper Marketing - June 2016 - 56
Shopper Marketing - June 2016 - 57
Shopper Marketing - June 2016 - 58
Shopper Marketing - June 2016 - 59
Shopper Marketing - June 2016 - 60
Shopper Marketing - June 2016 - 61
Shopper Marketing - June 2016 - 62
Shopper Marketing - June 2016 - 63
Shopper Marketing - June 2016 - 64
Shopper Marketing - June 2016 - 65
Shopper Marketing - June 2016 - 66
Shopper Marketing - June 2016 - 67
Shopper Marketing - June 2016 - 68
Shopper Marketing - June 2016 - 69
Shopper Marketing - June 2016 - 70
Shopper Marketing - June 2016 - 71
Shopper Marketing - June 2016 - 72
Shopper Marketing - June 2016 - 73
Shopper Marketing - June 2016 - 74
Shopper Marketing - June 2016 - 75
Shopper Marketing - June 2016 - 76
Shopper Marketing - June 2016 - 77
Shopper Marketing - June 2016 - 78
Shopper Marketing - June 2016 - 79
Shopper Marketing - June 2016 - 80
Shopper Marketing - June 2016 - 81
Shopper Marketing - June 2016 - 82
Shopper Marketing - June 2016 - 83
Shopper Marketing - June 2016 - 84
Shopper Marketing - June 2016 - 85
Shopper Marketing - June 2016 - 86
Shopper Marketing - June 2016 - 87
Shopper Marketing - June 2016 - 88
Shopper Marketing - June 2016 - 89
Shopper Marketing - June 2016 - 90
Shopper Marketing - June 2016 - 91
Shopper Marketing - June 2016 - 92
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Shopper Marketing - June 2016 - 94
Shopper Marketing - June 2016 - 95
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Shopper Marketing - June 2016 - 97
Shopper Marketing - June 2016 - 98
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Shopper Marketing - June 2016 - 100
Shopper Marketing - June 2016 - 101
Shopper Marketing - June 2016 - 102
Shopper Marketing - June 2016 - 103
Shopper Marketing - June 2016 - 104
Shopper Marketing - June 2016 - S1
Shopper Marketing - June 2016 - S2
Shopper Marketing - June 2016 - S3
Shopper Marketing - June 2016 - S4
Shopper Marketing - June 2016 - S5
Shopper Marketing - June 2016 - S6
Shopper Marketing - June 2016 - S7
Shopper Marketing - June 2016 - S8
Shopper Marketing - June 2016 - S9
Shopper Marketing - June 2016 - S10
Shopper Marketing - June 2016 - S11
Shopper Marketing - June 2016 - S12
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